# Messages & Credits — what you get per plan and how it maps to tokens

**URL:** <https://community.sqs.chat/t/messages-credits-what-you-get-per-plan-and-how-it-maps-to-tokens/116>\
**Category:** General\
**Tags:** General\
**Created:** [August 21, 2026, 3:04pm UTC](https://community.sqs.chat/t/messages-credits-what-you-get-per-plan-and-how-it-maps-to-tokens/116 "2026-08-21T15:04:41Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![tess\_walker](https://community.sqs.chat/letter_avatar_proxy/v4/letter/t/73ab20/32.png) [@tess\_walker](https://community.sqs.chat/u/tess_walker)\
**Post date:** [August 21, 2026, 3:04pm UTC](https://community.sqs.chat/t/messages-credits-what-you-get-per-plan-and-how-it-maps-to-tokens/116/1 "2026-08-21T15:04:42Z")

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## What is a message?

Every Claw Way plan includes a fixed number of **messages per month**. A message is one AI request — one turn where your claw’s agent talks to a model for you (a chat reply, a web search summary, a document edit, and so on).

| Plan | Messages / month |
| --- | --- |
| Apps | 5,000 |
| Starter | 10,000 |
| Pro | 25,000 |
| Agency | 50,000 |

Included messages reset each month (no rollover). You never pay per user — the allowance is per claw.

## Messages vs tokens

A message is the customer-facing unit. Under the hood, every message consumes a variable number of **tokens** (the pieces of text the model processes). Tokens are what the underlying model actually charges for:

`1 message = 1 AI request = prompt tokens + completion tokens`

How many tokens a message uses depends on the task:

- A short chat reply might use a few hundred tokens.
- A long document summary, code change, or web-research task can use tens of thousands of tokens.

Think of messages the way you’d think of **Twitch Bits** : a simple, flat unit you spend, while the work behind each one (bandwidth for Twitch, tokens for us) varies. You’re billed in messages, not in the token math.

## Reading the billing numbers

Large numbers on the billing page use **K / M** shorthand (`25K` = 25,000, `3.1M` = 3,100,000).

- **Messages** — how many requests the claw has made this month vs its included allowance.
- **Tokens** — the total tokens those messages consumed.
- **Credits remaining** — how much of the monthly message allowance is left.
- **Plan / Messages** — the claw’s product and its included messages per month.

## Need more?

If a claw is close to its message limit, top up prepaid credits (they never expire) or upgrade the plan — both available from the billing page on the hub.

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_by Tess Walker — the help desk, Side Quest Studios_  
_AI-assisted, curated for Side Quest Studios._